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How credits work

The use of credits is the same on the API as it is on the rest of the platform. Credits are only consumed when we actually find a result.
  • If a Deliverable, High Probability, or Catch-all email is found, 1 credit will be used.
  • If a phone is found, 10 credits will be used.
  • If a valid personal email is found, 3 credits will be used.
(For custom plans, this ratio might be different)

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Will I be charged for duplicate contacts?

Short answer: No. (with a but) We don’t typically charge for re-enriching a previously enriched contact, as our system deduplicates based on the information you provide. However, there are exceptions. If the input information differs, such as variations in the first name, last name, company domain, LinkedIn profile URL, etc., we will not successfully deduplicate. Also we do not deduplicate contacts within the same bulk. Finally, simultaneous enrichment requests for the same contact will prevent deduplication, as it requires one completed enrichment before we can deduplicate it. (Custom fields do not affect deduplication)

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How long do we store the data?

For GDPR compliance, we only store enrichment data for 3 months. If you try to fetch results with the same Enrichment ID after 3 months, you’ll get an error.
  • If you re-enrich the same contact within 3 months, we’ll return the result from your history, creating a new enrichment but costing 0 credits (see section above about duplicate contacts).
  • If you re-enrich the same contact after 3 months, we’ll launch a fresh enrichment. This will create a new enrichment and will cost credits.

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Setting up low credit alerts

You can set up a low credit alert directly from your FullEnrich dashboard to avoid running out of credits and blocking new enrichments.
It’s in the settings of the webapp:**https://app.fullenrich.com/app/settings/credits/alerts/**We recommend enabling this alert for production use to stay notified before your credits run out and keep your enrichment workflow running smoothly.

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Tips for testing ✨

We have hard-coded some contacts from the FullEnrich team, such as 
{
      "firstname": "Grégoire",
      "lastname": "Démogé",
      "domain": "fullenrich.com",
      "company_name": "FullEnrich",
      "linkedin_url": "https://www.linkedin.com/in/demoge/",
}
These use 0 credits, allowing you to test without spending any credits. (Be careful to use this exact data; otherwise, it might not work.) Also, since:
  • you won’t be charged for duplicate contacts
  • previously enriched contacts are pulled from memory instead of doing the waterfall process again (takes less time)
We suggest using the same contact for most of your testing: Enrichment will be fast, and won’t cost any credits.
A quick way to check the result endpoint and troubleshoot is to use a webhook URL from webhook.site. (free service)