Credits & Testing Tips

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How credits work

The use of credits is the same on the API as it is on the rest of the platform.

Credits are only consumed when we actually find a result.

• If a Deliverable, High Probability, or Catch-all email is found, 1 credit will be used.
• If a Phone is found, 10 credits will be used.

(For custom plan this ratio might slightly different)

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Will I be charged for duplicate contacts?

Short answer: No.

(with a but)

We don’t typically charge for re-enriching a previously enriched contact, as our system deduplicates based on the information you provide.

However, there are exceptions. If the input information differs, such as variations in the first name, last name, company domain, LinkedIn profile URL, etc., we will not successfully deduplicate.

Also we do not deduplicate contacts within the same bulk.

Finally, simultaneous enrichment requests for the same contact might prevent deduplication, as it requires one completed enrichment before we can deduplicate it.

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Tips for testing

Since:

• you won’t be charged for duplicate contacts
• previously enriched contacts are pulled from memory instead of doing the waterfall process again (takes less time)

We suggest using the same contact for most of your testing: Enrichment will be fast, and won’t cost any credits.